Privacy Policy

1. What We Do

Appraise Me helps vehicle owners obtain purchase offers for their vehicles. When you submit your information through our website, we may arrange an in-person appraisal at your home or another agreed location, inspect the vehicle, take photographs, review vehicle history information such as a CARFAX report, and present vehicle details to our internal dealer network so participating dealers can submit offers. If you accept an offer, the buying dealer — not Appraise Me — arranges pickup and payment.

2. Information We Collect

We may collect the following information:

3. How We Collect Information

We collect information:

• directly from you when you complete a form, contact us, or book an appraisal;
• during the in-person appraisal process;
• from third-party service providers, such as vehicle history providers;
• automatically through website technologies such as cookies, analytics tools, and server logs.

4. How We Use Information

We use collected information to:

• respond to your inquiry;
• schedule and confirm your appraisal;
• inspect and evaluate your vehicle;
• obtain vehicle history information;
• present vehicle details to our internal dealer network for bidding;
• communicate offers to you;
• coordinate pickup and transaction logistics if you accept an offer;
• improve our website, services, and customer experience;
• maintain internal business records;
• comply with legal, regulatory, insurance, and fraud-prevention requirements.

5. What We Share

We do not sell, rent, or trade your personal information.

We share vehicle information only within our private dealer network for the purpose of obtaining offers for your vehicle.

We do not share your personal information with dealers during the bidding stage, except where necessary to provide the service, required by law, or with your consent.

If you accept an offer, we may share limited personal information with the buying dealer strictly as needed to complete pickup, payment, ownership transfer, scheduling, or related transaction logistics.

We may also share information with service providers that help us operate our business, such as:

• website hosting providers;
• analytics providers;
• form and CRM providers;
• appointment scheduling tools;
• vehicle history providers;
• legal, accounting, or compliance advisors.

These third parties may only access information as reasonably necessary to perform services for us or to meet legal obligations.

6. Consent

By submitting your information through our website or otherwise providing it to us, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.

Where required by law, we will obtain additional consent before using your information for a new purpose.

7. Text Messages and Emails

If you provide your phone number or email address, we may contact you about your appraisal, your offer, scheduling, transaction updates, and related service communications.

If we send marketing emails or promotional electronic messages, we will do so in accordance with applicable law.

8. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to improve performance, understand website usage, and support advertising or analytics.

You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to complete transactions, to maintain business records, and to comply with legal or regulatory obligations.

Vehicle and transaction-related records may be retained for longer periods where reasonably necessary for dispute resolution, fraud prevention, taxation, insurance, or legal compliance.

10. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

No system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

11. Access and Correction

Subject to applicable law, you may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

To make a request, contact us using the information below.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party tools. We are not responsible for the privacy practices, policies, or content of third parties.

13. Children's Privacy

Our services are not intended for children under the age of majority in their province or territory, and we do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above.